To help protect you against credit/debit card fraud, we have enhanced our fraud system to include a sophisticated neural network. Now, when a transaction on your card appears to fall outside of your usual spending pattern, an alert is created. A fraud analyst will contact you at home or at your office to verify whether you authorized this transaction which does not fit your historical card spending behavior.
If we are not successful in contacting you, a decision will be made on your behalf to block future transactions until you can be reached for confirmation. Therefore it is important that you provide us with your most up to date phone number. With a simple return call to the Fraud Department at 1-877-372-8384, we will validate the transaction and allow you to continue shopping immediately. We hope you enjoy the peace of mind that comes with knowing your card carries the latest state of the art security features.
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