Contact Us

We're here to help! If you don't find the contact information you need below, please call us or stop by the nearest branch for assistance.

 General Inquiries

 

       Internet Accounts (opened online on our website)
Internet banking support email (not a secure email)
General account questions or assistance (not a secure email)
Phone support, M-F 8:30am-4:30pm, central time on regular business days
Secure Message form (use to send personal, financial, or confidential information)

auto-ebanking@mjbtrc.com
retailonlineapp@mjbtrc.com
1.877.690.8258
Secure Message 

       NE Kansas
Hiawatha Branch..............................................
Onaga Branch..................................................
Sabetha Branch...............................................
  Morill, Brown Co. area number.......................
  Toll-Free number...........................................
  Lakeview Village Branch...........................
Troy Branch......................................................
785.742.2121
785.889.4211
785.284.3433
459.2441
1.888.743.2265
785.284.2873
785.985.2242
or 1.888.985.0123
K.C. Metro
Merriam Branch
Lee's Summit Branch
North Kansas City Commercial DPO/LPO
913.677.4500
816.246.9936
816.398.7625

 Lost or Stolen Card

 
Check Card, HSA Card or ATM Card: during normal banking hours
                                                               after business hours		 1.888.750.5019
1.800.554.8969
Credit Card (Individual or Business cards): during normal banking hours
                                                              after business hours		 785.742.2121
1.866.260.8708

Cards
Check Cards and ATM Cards: during normal banking hours

after business hours		 call your local branch or
1.888.750.5019
1.800.554.8969
Credit Cards 1.866.260.8708
Visa® Deluxe Gift Card: 1.866.255.9831
Electronic Funds Transfer Resolution Department  913.677.4500
UChoose® Rewards, during normal banking hours call your local branch or
1.888.750.5019
Merchant Acceptance Services: during normal banking hours call your local branch or
1.888.750.5019

 eBanking Services Information
Online Bill Pay 888-560-8028
Mobile Banking assistance: during normal banking hours 913.384.8290
Personal eBanking password resets can be done online, or call your local branch
Business eBanking password or token resets 913.384.8290
eBanking system  or access assistance 913.384.8290
Remote Deposit Access 913.384.8290
Remote Deposit - submitted deposits 913.384.8291

 Trust Services
Trust & Asset Management 1.785.742.2121

 Loan Information 
NE KS Consumer or Business Loans call your local branch 
K.C. Metro Business & RE Loans 913.384.8100
Lee's Summit Business & RE Loans 816.246.9936
North Kansas City Business & RE Loans 816.398.7625